Why work at Hyside?
At Hyside, we're more than just a company; we're a community of innovators and adventurers passionate about creating the best inflatable boats on the market. Our commitment to quality, performance, and customer satisfaction sets us apart. As a member of the Hyside team, you'll be part of a dynamic and collaborative environment where your ideas and contributions matter. We value creativity, integrity, and dedication, providing opportunities for professional growth and development. Join us in making waves in the industry and delivering exceptional products that inspire outdoor enthusiasts worldwide. At Hyside, your career will be as exciting and fulfilling as the adventures our boats embark on!
Job Positions
Outdoor Industry Customer Service Representative
Hyside Inflatables
6205 Lookout Rd, STE G Boulder, CO 80301
Part-Time or Full-Time
Hyside Inflatables, a leading manufacturer of premium inflatable products, is seeking a dedicated and customer-focused individual to join our team. With a commitment to quality and innovation, we cater to water sports enthusiasts worldwide. Join us and be a part of a dynamic company that values excellence and customer satisfaction.
We are currently looking for a Full-Time Customer Service and Inbound Sales Representative who will also take charge of order fulfillment duties. This role is perfect for someone who thrives on providing outstanding customer service, has a great telephone personality, and has a keen eye for ensuring orders are processed accurately and efficiently.
Key Responsibilities:
1.Customer Service:
- Respond promptly and professionally to customer inquiries through various channels.
- Provide product information, assistance, and resolutions to customer queries.
- Ensure a positive customer experience by addressing concerns and issues effectively.
2. Inbound Sales:
- Handle incoming sales inquiries and convert leads into successful sales transactions.
- Educate customers on product features, benefits, and promotions.
- Meet or exceed sales targets while maintaining a customer-centric approach.
3. Order Fulfillment:
- Process customer orders accurately and in a timely manner.
- Coordinate order packing and shipping.
- Monitor and track orders, providing customers with timely updates on shipment status.
Qualifications:
- Proven experience in customer service and/or inbound sales.
- Strong communication skills with a customer-centric approach.
- Detail-oriented with excellent organizational and multitasking abilities.
- Familiarity with order fulfillment processes and systems.
- Enthusiastic, positive, and able to thrive in a fast-paced environment.
Benefits
- $18-25 per hour depending on experience, with Bonus opportunities.
- Health Insurance Stipend for Full-Time Employees.
- SIMPLE IRA with employer match retirement savings plan.
- Employee discounts on Hyside Inflatables products.
How to Apply:
If you are passionate about customer service, have a flair for inbound sales, and are adept at order fulfillment, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience to jobs@hyside.com or upload below.
Hyside Inflatables is an equal opportunity employee. We encourage individuals from all backgrounds to apply and join our vibrant team.
Interested in joining our team?
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